The TRA also offers consumer dispute resolution services to help customers resolve any disputes that may arise with the licensed service providers. The TRA took to Twitter to remind residents that they can file a complaint against Etisalat or du by calling the toll free number 80012. Residents who face continuous problems with their service provider do not have to worry about airing their grievances and getting their issues sorted out, as the Telecommunications Regulatory Authority (TRA) is here to help. Dubai: Customers of UAE telecom providers may have experienced a number of problems with their company of choice, which could have ranged from having bad customer service to getting your data plan disconnected for no apparent reason.
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